Terms of Service

1. Acceptance of Terms

By accessing and using the Scandryne website (scandryne.com) and our services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Description of Service

Scandryne provides premium accessories and jewelry through our website. Our services include:

• Online catalog and product information
• E-commerce platform for purchasing jewelry and accessories
• Customer service and support
• Custom jewelry design consultation
• Educational content and blog articles

3. User Accounts

To access certain features of our service, you may be required to create an account. You agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use
• Accept responsibility for all activities under your account

4. Purchasing Terms

4.1 Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content is error-free, complete, or current.

4.2 Pricing and Payment

All prices are in Canadian dollars and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time. Payment is due at the time of purchase through our secure payment processors.

4.3 Order Acceptance

Your order represents an offer to purchase our products. We reserve the right to accept or decline any order for any reason. Order confirmation does not guarantee product availability.

5. Shipping and Delivery

Shipping terms and delivery estimates are provided at checkout. While we strive to meet delivery dates, they are estimates and not guarantees. Risk of loss transfers to you upon delivery to the specified address.

6. Returns and Exchanges

We accept returns and exchanges in accordance with our return policy:

• Items must be returned within 30 days of delivery
• Products must be in original condition with tags and packaging
• Custom or personalized items may not be returnable
• Refunds will be processed to the original payment method

7. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is owned by Scandryne or our licensors and is protected by copyright and other intellectual property laws. You may not use our content without written permission.

8. User Conduct

You agree not to:

• Use our website for any unlawful purpose
• Interfere with or disrupt our services
• Attempt to gain unauthorized access to our systems
• Submit false or misleading information
• Violate any applicable laws or regulations

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

10. Disclaimers

Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Uninterrupted or error-free service
• Accuracy or completeness of content

11. Limitation of Liability

To the maximum extent permitted by law, Scandryne shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount you paid for the specific product or service.

12. Indemnification

You agree to indemnify and hold harmless Scandryne from any claims, damages, or expenses arising from your use of our services or violation of these terms.

13. Termination

We may terminate or suspend your access to our services at any time, with or without cause, and with or without notice. Upon termination, your right to use our services ceases immediately.

14. Governing Law

These terms are governed by the laws of Ontario, Canada. Any disputes shall be resolved in the courts of Ontario, and you consent to the jurisdiction of such courts.

15. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

16. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.

17. Contact Information

If you have questions about these Terms of Service, please contact us:

18. Force Majeure

We shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.